Thank you for placing an order with Big Sky Mohair Cinches! Following are the terms and conditions that constitute our shipping and return policy:
Shipping Processing Time
Web orders placed for pre-made cinches are processed within 1-2 business days. Orders can be shipped on weekends but delivery will be dependent on USPS hours.
If we are experiencing a high volume of orders, please allow a few extra days for shipments to be processed and delivered. If there will be a significant delay in processing your order, we will contact you via email or telephone.
Domestic Shipping Policy
Shipping Rates & Delivery Estimates
We typically ship via USPS Priority Flat Rate packaging (2-3 day delivery)--- shipping rates range from $8 (one cinch/breast collar in a padded envelope, two cinches in one envelope, etc) to $13 for larger orders that require a box. **
** If you require faster shipping methods—please email us to discuss pricing **
International Shipping Policy
We are able to ship anywhere in the world! Please email us for a quote on shipping cost/delivery time frame.
Return/Refund Policy
Must be authorized. We will not accept returns due to the mistreatment of product, or a customer error in sizing. Please email us with any questions/concerns.